New Google My Business Updates

Google My Business (GMB) is an online tool for businesses to manage their presence on Google and a great way for companies to keep their customers informed. Your GMB page helps customers stay up-to-date about your company location, hours, reviews, etc.

Google has recently released new GMB features to help your local search presence, specifically during COVID-19.

Is your company utilizing these 4 new GMB features?

1. Health & Safety Features

  • Appointment required
  • Mask required
  • Staff wear masks
  • Staff get temperature checks
  • Temperature check required

2.  Pickup and Delivery Options

  • Curbside pickup
  • No-contact delivery
  • Dine-in

3. Online Services 

  • Online Care
  • Online Appointment
  • Online Estimates
  • Online Classes

4. Messaging

  • You can now message customers via GMB on your desktop
  • Opt in to the service by clicking Messages and select Settings
  • Make sure to respond to messages before 24 hours or Google might revoke your messaging right

Need a GMB Overview? Click here!

Want to learn how to get GMB reviews? Click here!

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